Writing That Works! Communications Skills for Construction

Tuesday, December 10, 2024, 8:30 am–3:30 pm
 In‑person
MnDOT Training and Conference Center

1900 County Rd I
Shoreview, MN 55126

Worker in safety vest writing on a clipboard

About the Workshop

This course provides an introduction to writing and other professional skills that are important for public works professionals. The course emphasizes planning, preparing, and delivering effective and clear workplace documents to communicate with the general public and elected officials. Specific types of documents may include field construction reports, incident reports, maintenance reports, business letters, email, and interoffice memoranda. Students will also be introduced to basic office applications that may be used in the preparation of 
these documents.

Please note: Participants need to bring a laptop or other device for completing and submitting writing samples.

Registration

Please let us know how we can ensure that this workshop is inclusive to you. What accommodations or access needs can we help facilitate? Contact Samantha Hahn-Douville when you register to help us provide you with the best access.

Topics Covered

  • Proper technique, vocabulary, and structure for technical documents used by public works professionals when communicating to the general public and elected officials
  • Preparing field construction reports, maintenance reports, and effective interoffice memoranda, including email and memos
  • Challenges of delivering technical information clearly to the public and elected officials
  • Using technology competently when preparing technical documents

Who Should Attend

This course is designed for individuals who need to correspond with public citizens and city and county boards/councils. You should attend if you write maintenance reports and documentation or if you are interested in becoming a supervisor, are a newly promoted supervisor, or are a supervisor who wishes to improve your communication skills.

Course Instructors

Eric Johnson is a civil inspector with more than 25 years of experience. He has a degree in comprehensive English education, and before coming to work in the construction industry he was a high school English teacher for several years. Johnson uses the skills he developed in that role for the preparation of both technical reports and curriculum for MnDOT training courses, and he also serves as a contributing writer and editor for technical manuals and publications. Johnson formally served as the instructor for the Office and Professional Skills for Public Works course at the University of Minnesota's College of Continuing and Professional Studies, which is part of the Public Works Certificate curriculum.

Scott Johnson is an experienced employee development professional. He served as a Dale Carnegie Training territory manager and instructor as well as a Sentry Insurance corporate sales trainer. Johnson continues to enjoy sharing his interpersonal communication skills through this class. He is currently the owner of UCan Promotions, which he started as a way to teach his son Michael, who has cerebral palsy, all the skills he’ll need to succeed in life so he can live on his own and be independent.

Credit

Sponsors

This workshop is presented by Minnesota LTAP at the Center for Transportation Studies, University of Minnesota. Minnesota LTAP is sponsored by the Minnesota Local Road Research Board (LRRB) and the Federal Highway Administration (FHWA). This course is subsidized through funding from LRRB and FHWA.