Collecting public feedback in creative ways

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Transportation agencies often struggle with how to effectively engage with and inform the public about upcoming projects and capture vital feedback. The Virtual Public Involvement (VPI) initiative from the Federal Highway Administration encourages the use of digital technology and innovative strategies to make it easier and more convenient for people to participate in the transportation decision-making process.

VPI tools and techniques supplement face-to-face information sharing. They do not replace the need for in-person meetings, nor do they change existing public information requirements established by law.

FHWA created a VPI web page that features an innovation overview video, fact sheets, case study videos, and reports highlighting key outcomes of workshops and peer exchanges.

VPI is an Every Day Counts (EDC) innovation. Eight categories of VPI tools—such as mobile apps and do-it-yourself videos—are being promoted during EDC-6, and more may be added as new technology is developed.

(Adapted from FHWA Innovator, May/June 2021.)

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